Wat moet ik weten over Marriott Bonvoy?
Meer weten over Marriott Bonvoy en mycitizenM+? Hier vind je alle juicy details.
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overzicht
Wat zijn citizenM hotels?
Wat zijn citizenM hotels?
citizenM is het hotel voor slimme reizigers. Sinds 2008 draait alles hier om tech, kunst en design – geen ouderwetse poespas, wél slimme luxe. Je slaapt midden in de stad, in een kamer die je met één druk op de knop naar je hand zet. Sinds juli 2025 hoort citizenM bij Marriott International, maar de eigenwijze vibe blijft gewoon. Betaalbaar, stijlvol en altijd verrassend.
What is Marriott Bonvoy®?
What is Marriott Bonvoy®?
Marriott Bonvoy is Marriott International’s loyalty program, giving members points for hotel stays, travel and purchases. Points can be redeemed for free nights, upgrades, and experiences. Members enjoy tiered benefits like late check-out and room upgrades, with elite status earned through frequent stays and spending.
Doet citizenM mee met Marriott Bonvoy?
Doet citizenM mee met Marriott Bonvoy?
Ja. Leden van beide programma’s (mycitizenM+ en Marriott Bonvoy) kunnen Marriott Bonvoy-voordelen verdienen, inwisselen en ervan gebruikmaken overeenkomstig hun lidmaatschapsstatus.
mycitizenM+ lidmaatschap
What is the mycitizenM+ membership?
What is the mycitizenM+ membership?
mycitizenM+ is a paid annual subscription-based programme from citizenM that gives members exclusive perks and savings at citizenM hotels.
How much does it cost to get a mycitizenM+ membership?
How much does it cost to get a mycitizenM+ membership?
The current membership fee is $170 / €150 / £130 for one year.
What will happen to the mycitizenM+ membership?
What will happen to the mycitizenM+ membership?
mycitizenM+ membership is here to stay. Members can continue enjoying the perks they’ve always had, and now they get new benefits through Marriott Bonvoy. See more about this on the membership page.
Now that mycitizenM+ has joined Marriott Bonvoy, what perks come with staying at a citizenM hotel?
Now that mycitizenM+ has joined Marriott Bonvoy, what perks come with staying at a citizenM hotel?
When a mycitizenM+ member chooses to stay at a citizenM hotel, they enjoy these perks:
15% off when booking direct
up to 30% off during sales
15% off food and drinks (except breakfast)
15% off societyM meeting rooms
free co-working (except in Taipei)
Marriott Bonvoy Gold Elite Status benefits (see integration)
I have a free mycitizenM+ trial, how do the changes affect my membership?
I have a free mycitizenM+ trial, how do the changes affect my membership?
Your trial continues as usual. As part of Marriott Bonvoy, you’ll link your trial mycitizenM+ account to a Marriott Bonvoy account and receive Marriott Bonvoy Gold Elite status for the remainder of your trial. If you choose to continue with a paid membership after your trial ends, your member access to citizenM perks and Marriott Bonvoy Gold Elite benefits will continue uninterrupted.
mycitizenM+ x Marriott Bonvoy integration
What Marriott Bonvoy status will mycitizenM+ members be granted?
What Marriott Bonvoy status will mycitizenM+ members be granted?
mycitizenM+ members will receive Marriott Bonvoy Gold Elite status.
What benefits do I receive as a Marriott Bonvoy Member at citizenM?
What benefits do I receive as a Marriott Bonvoy Member at citizenM?
Marriott Bonvoy members enjoy the following benefits with citizenM hotel stays:
I am already a Marriott Bonvoy Gold Elite member or higher but would like to purchase a mycitizenM+ membership. What benefits will I receive?
I am already a Marriott Bonvoy Gold Elite member or higher but would like to purchase a mycitizenM+ membership. What benefits will I receive?
You will continue to receive your Marriott Bonvoy benefits per your member status at all participating hotels, plus the following mycitizenM+ benefits at all citizenM hotels:
15% discount on retail rates for all direct bookings
up to 30% discount during sales
15% off food & drinks (except breakfast)
15% off meeting rooms
free co-working (except in Taipei)
Can I earn Marriott Bonvoy points on citizenM hotel stays?
Can I earn Marriott Bonvoy points on citizenM hotel stays?
Yes. All eligible citizenM stays made with a Marriott Bonvoy account earn Marriott Bonvoy points. You can earn Marriott Bonvoy points on citizenM hotel stays by adding your Marriott Bonvoy account number to your reservation. You can do this at check-in. If you are a mycitizenM+ subscriber, follow the account linking instructions to continue receiving your subscription perks as well as your Marriott Bonvoy member benefits.
Can I use past citizenM stays to count toward my Marriott Bonvoy status?
Can I use past citizenM stays to count toward my Marriott Bonvoy status?
A past citizenM stay can be counted towards Marriott Bonvoy points ONLY IF the stay took place after the citizenM hotel joined the Marriott website (this could be 28 October 2025 or later). Please follow this link to find citizenM hotels and look up your citizenM hotel joining date. If your stay was completed after that date, the points can be credited. To do this, log into your Marriott Bonvoy account and complete the “Report a Missing Stay” form.
How many Marriott Bonvoy Points and Elite Night Credits (ENCs) will I be able to earn at citizenM?
How many Marriott Bonvoy Points and Elite Night Credits (ENCs) will I be able to earn at citizenM?
Members earn 10 Marriott Bonvoy Points per $1 USD and 1 Elite Night Credit per Qualifying Night.
Can I redeem Marriott Bonvoy points for free nights at citizenM hotels?
Can I redeem Marriott Bonvoy points for free nights at citizenM hotels?
Yes. Points can be redeemed for stays at eligible citizenM hotels.
account linking: mycitizenM+ × Marriott Bonvoy
What actions do I need to take to continue using mycitizenM+ membership once citizenM joins Marriott Bonvoy?
What actions do I need to take to continue using mycitizenM+ membership once citizenM joins Marriott Bonvoy?
1. Link your mycitizenM+ account with a Marriott Bonvoy account. To do this, log in to your mycitizenM+ account, go to your dashboard, select ‘membership’, and follow the instructions for linking to Marriott Bonvoy.
2. You can add your Marriott Bonvoy Account to a reservation by following these instructions, or contact the Marriott Reservations team in your region for help.
How do I link my mycitizenM+ membership with the Marriott Bonvoy account?
How do I link my mycitizenM+ membership with the Marriott Bonvoy account?
Log into your citizenM account and go to your dashboard. If your citizenM and Marriott Bonvoy accounts are not linked yet, you will see a banner with two options – to link an existing Marriott Bonvoy account, or create a new one. Follow the easy-peasy linking instructions – and voilá!
If you do not see the banner, it means you may have linked the accounts already. Check your member details for your Marriott Bonvoy number.
What happens to my membership if I don't link it with Marriott Bonvoy?
What happens to my membership if I don't link it with Marriott Bonvoy?
Without linking the accounts, you won’t get the discounted membership rates for citizenM stays booked via Marriott.com and the Marriott Bonvoy App. As long as your membership is in good standing, you can keep using the other perks (like free co-working, 15% off food and drink and 15% off meeting rooms).
manage your membership
Waar beheer ik mijn mycitizenM+ lidmaatschap?
Waar beheer ik mijn mycitizenM+ lidmaatschap?
Je zit hier helemaal goed. Klik rechtsboven op “mijn account” om je mycitizenM+ lidmaatschap te bekijken. Ben je al ingelogd? Dan kun je gewoon op het welkomstbericht klikken om alles te regelen.
Ik ben mijn wachtwoord kwijt. Wat moet ik doen?
Ik ben mijn wachtwoord kwijt. Wat moet ik doen?
mycitizenM+ en Marriott Bonvoy werken met twee aparte accounts. Check dus eerst even welke je probeert te openen.
Lukt inloggen bij mycitizenM+ niet? Klik op “nieuw wachtwoord aanvragen” bij het inloggen. Je krijgt dan direct een mail met instructies. Nog steeds geen toegang? Stuur ons gerust een bericht – we helpen je graag verder.
Problemen met je Marriott Bonvoy account? Dan moet je even bij Marriott zelf zijn. Zij regelen het voor je via help.marriott.com.
What if I no longer want a mycitizenM+ membership?
What if I no longer want a mycitizenM+ membership?
You can cancel your membership by logging to your account. Please note, if you have bookings scheduled beyond your membership end date, they will be cancelled on the membership end date. You will receive a cancellation confirmation email with all details and dates explained.
Will the citizenM app still remain?
Will the citizenM app still remain?
No. The citizenM app will be retired on 5 December. To continue viewing your citizenM reservations, you must add your Marriott Bonvoy account number to them by following these instructions. You can also contact the Marriott Reservations team in your region. All reservations will then be displayed on Marriott Bonvoy channels.
Hoe link ik mijn mycitizenM+ membership met een Marriott Bonvoy account
Hoe link ik mijn mycitizenM+ membership met een Marriott Bonvoy account
Log in op je mycitizenM+ account en ga naar je dashboard. Zoek de optie om je mycitizenM+ account te koppelen aan Marriott Bonvoy. Volg de super-simpele stappen – en voilà!
Zonder het koppelen van de accounts krijg je geen korting op de mycitizenM+ tarieven voor citizenM-verblijven geboekt via Marriott.com en de Marriott Bonvoy-app. Zolang je membership actief is, kun je gewoon blijven genieten van de andere voordelen (zoals gratis co-working, 15% korting op eten & drinken en 15% korting op vergaderruimtes).
reservations
How can I book reservations at citizenM Hotels?
How can I book reservations at citizenM Hotels?
You can still book citizenM hotel stays on Marriott.com, the Marriott Bonvoy® Mobile App and other Marriott booking channels.
I booked a stay with mycitizenM+ membership before citizenM joined Marriott Bonvoy. Will I still get my mycitizenM+ perks?
I booked a stay with mycitizenM+ membership before citizenM joined Marriott Bonvoy. Will I still get my mycitizenM+ perks?
Yes, members with linked accounts receive both mycitizenM+ perks and Marriott Bonvoy benefits.
What happens to my existing citizenM reservations after citizenM joins Marriott Bonvoy?
What happens to my existing citizenM reservations after citizenM joins Marriott Bonvoy?
Your reservations remain active, but once the citizenM app goes away, you will not be able to view your booking on citizenM channels. You can add your Marriott Bonvoy Account to a reservation by following these instructions. You can also contact the Marriott Reservations team in your region for help.
Kan ik ontbijt boeken met het mycitizenM+ ledentarief via Marriott Bonvoy?
Kan ik ontbijt boeken met het mycitizenM+ ledentarief via Marriott Bonvoy?
Boek je jouw mycitizenM+ ledenprijs via Marriott Bonvoy? Ontbijt zit dan niet standaard in het citizenM Subscription Program tarief. Geen stress: ontbijt is er altijd.
Gewoon zin in ontbijt? Voeg het tijdens het inchecken makkelijk toe bij de self-service citizenM kiosk in het hotel. Zo pak je je mycitizenM+ ledenkorting op je verblijf én bepaal je zelf of je ontbijt erbij wilt.