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想知道更多关于Marriott Bonvoy和mycitizenM+的独家内幕?你想问的,我们都懂。

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概述

什么是citizenM酒店?

citizenM 是一家由 Rattan Chadha 于 2008 年创立的创新生活方式酒店品牌,并于 2025 年 7 月加入万豪国际大家庭。这里有智能操控的客房、艺术感满满的公共空间和设计感十足的体验。citizenM 彻底颠覆了传统酒店,让现代旅行者在城市核心地段,轻松享受高品质住宿,无需为价格皱眉。

What is Marriott Bonvoy®?

Marriott Bonvoy is Marriott International’s loyalty program, giving members points for hotel stays, travel and purchases. Points can be redeemed for free nights, upgrades, and experiences. Members enjoy tiered benefits like late check-out and room upgrades, with elite status earned through frequent stays and spending.

citizenM 是否参与 Marriott Bonvoy 计划?

是的。两个项目(mycitizenM+ 和 Marriott Bonvoy)的会员均可根据其会员等级获得、兑换并享受 Marriott Bonvoy 的权益。

mycitizenM+ 会员资格

What is the mycitizenM+ membership?

mycitizenM+ is a paid annual subscription-based programme from citizenM that gives members exclusive perks and savings at citizenM hotels.

How much does it cost to get a mycitizenM+ membership?

The current membership fee is $170 / €150 / £130 for one year.

What will happen to the mycitizenM+ membership?

mycitizenM+ membership is here to stay. Members can continue enjoying the perks they’ve always had, and now they get new benefits through Marriott Bonvoy. See more about this on the membership page.

Now that mycitizenM+ has joined Marriott Bonvoy, what perks come with staying at a citizenM hotel?

When a mycitizenM+ member chooses to stay at a citizenM hotel, they enjoy these perks:

  • 15% off when booking direct

  • up to 30% off during sales

  • 15% off food and drinks (except breakfast)

  • 15% off societyM meeting rooms

  • free co-working (except in Taipei)

  • Marriott Bonvoy Gold Elite Status benefits (see integration)

I have a free mycitizenM+ trial, how do the changes affect my membership?

Your trial continues as usual. As part of Marriott Bonvoy, you’ll link your trial mycitizenM+ account to a Marriott Bonvoy account and receive Marriott Bonvoy Gold Elite status for the remainder of your trial. If you choose to continue with a paid membership after your trial ends, your member access to citizenM perks and Marriott Bonvoy Gold Elite benefits will continue uninterrupted.

mycitizenM+ x Marriott Bonvoy integration

What Marriott Bonvoy status will mycitizenM+ members be granted?

mycitizenM+ members will receive Marriott Bonvoy Gold Elite status.

What benefits do I receive as a Marriott Bonvoy Member at citizenM?

Marriott Bonvoy members enjoy the following benefits with citizenM hotel stays:

check out the chart

I am already a Marriott Bonvoy Gold Elite member or higher but would like to purchase a mycitizenM+ membership. What benefits will I receive?

You will continue to receive your Marriott Bonvoy benefits per your member status at all participating hotels, plus the following mycitizenM+ benefits at all citizenM hotels:

  • 15% discount on retail rates for all direct bookings

  • up to 30% discount during sales

  • 15% off food & drinks (except breakfast)

  • 15% off meeting rooms

  • free co-working (except in Taipei)

Can I earn Marriott Bonvoy points on citizenM hotel stays?

Yes. All eligible citizenM stays made with a Marriott Bonvoy account earn Marriott Bonvoy points. You can earn Marriott Bonvoy points on citizenM hotel stays by adding your Marriott Bonvoy account number to your reservation. You can do this at check-in. If you are a mycitizenM+ subscriber, follow the account linking instructions to continue receiving your subscription perks as well as your Marriott Bonvoy member benefits.

Can I use past citizenM stays to count toward my Marriott Bonvoy status?

A past citizenM stay can be counted towards Marriott Bonvoy points ONLY IF the stay took place after the citizenM hotel joined the Marriott website (this could be 28 October 2025 or later). Please follow this link to find citizenM hotels and look up your citizenM hotel joining date. If your stay was completed after that date, the points can be credited. To do this, log into your Marriott Bonvoy account and complete the “Report a Missing Stay” form.

How many Marriott Bonvoy Points and Elite Night Credits (ENCs) will I be able to earn at citizenM?

Members earn 10 Marriott Bonvoy Points per $1 USD and 1 Elite Night Credit per Qualifying Night.

Can I redeem Marriott Bonvoy points for free nights at citizenM hotels?

Yes. Points can be redeemed for stays at eligible citizenM hotels.

account linking: mycitizenM+ × Marriott Bonvoy

What actions do I need to take to continue using mycitizenM+ membership once citizenM joins Marriott Bonvoy?

1. Link your mycitizenM+ account with a Marriott Bonvoy account. To do this, log in to your mycitizenM+ account, go to your dashboard, select ‘membership’, and follow the instructions for linking to Marriott Bonvoy. 

2. You can add your Marriott Bonvoy Account to a reservation by following these instructions, or contact the Marriott Reservations team in your region for help.

How do I link my mycitizenM+ membership with the Marriott Bonvoy account?

Log into your citizenM account and go to your dashboard. If your citizenM and Marriott Bonvoy accounts are not linked yet, you will see a banner with two options – to link an existing Marriott Bonvoy account, or create a new one. Follow the easy-peasy linking instructions – and voilá! 

If you do not see the banner, it means you may have linked the accounts already. Check your member details for your Marriott Bonvoy number.

What happens to my membership if I don't link it with Marriott Bonvoy?

Without linking the accounts, you won’t get the discounted membership rates for citizenM stays booked via Marriott.com and the Marriott Bonvoy App. As long as your membership is in good standing, you can keep using the other perks (like free co-working, 15% off food and drink and 15% off meeting rooms).

manage your membership

在哪里可以管理您的mycitizenM+会员?

你来对地方了。点一下导航栏右上角的 “我的账户”,马上进入你的 mycitizenM+ 会员专区。如果已经登录,直接点欢迎语就能轻松查看和管理你的专属权益。

我忘记了密码。该怎么办?

mycitizenM+ 和 Marriott Bonvoy 是两个完全不同的账号。第一步,先确认你想登录的是哪个。

mycitizenM+ 进不去?点登录页面的“获取新密码”,邮箱里会收到重置指引。还没搞定?随时联系我们,真人帮你搞定。

如果是 Marriott Bonvoy 账号出问题,那就直接找 Marriott。去 help.marriott.com ,他们会帮你找回账号。

What if I no longer want a mycitizenM+ membership?

You can cancel your membership by logging to your account.  Please note, if you have bookings scheduled beyond your membership end date, they will be cancelled on the membership end date. You will receive a cancellation confirmation email with all details and dates explained.

Will the citizenM app still remain?

No. The citizenM app will be retired on 5 December. To continue viewing your citizenM reservations, you must add your Marriott Bonvoy account number to them by following these instructions. You can also contact the Marriott Reservations team in your region. All reservations will then be displayed on Marriott Bonvoy channels.

如何将我的 mycitizenM+ 会员与 Marriott Bonvoy 账号关联?

登录你的 mycitizenM+ 账户并进入个人控制台。选择 会员,找到将你的 mycitizenM+ 账户与 Marriott Bonvoy 关联的选项。按照超简单的步骤操作——搞定!

如果不关联账户,你将无法享受通过 Marriott.com 或 Marriott Bonvoy App 预订 citizenM 住宿时的会员优惠价格。只要你的会员资格仍有效,你仍可继续享受其他福利(例如免费联合办公、餐饮 85 折和会议室 85 折)。

reservations

How can I book reservations at citizenM Hotels?

You can still book citizenM hotel stays on Marriott.com, the Marriott Bonvoy® Mobile App and other Marriott booking channels.

I booked a stay with mycitizenM+ membership before citizenM joined Marriott Bonvoy. Will I still get my mycitizenM+ perks?

Yes, members with linked accounts receive both mycitizenM+ perks and Marriott Bonvoy benefits.

What happens to my existing citizenM reservations after citizenM joins Marriott Bonvoy?

Your reservations remain active, but once the citizenM app goes away, you will not be able to view your booking on citizenM channels. You can add your Marriott Bonvoy Account to a reservation by following these instructions. You can also contact the Marriott Reservations team in your region for help.

我可以用 mycitizenM+ 会员价在万豪旅享家预订早餐吗?

通过 Marriott Bonvoy 预订您的 mycitizenM+ 会员专属价时,citizenM 订阅计划房价不含早餐。但别担心,早餐随时等您来选!

只需在酒店的自助 citizenM 终端办理入住时加购早餐即可。这样,您不仅能享受 mycitizenM+ 会员折扣,还可以灵活决定是否享用早餐,一切由您掌控。