co-working terms and conditions

1. Scope

These terms and conditions are between you and Another Star Holding B.V. and its affiliates ("Another Star”)r and apply to your co-working in any of our citizenM hotels, to the exclusion of all other general terms and conditions. 

You agree that you will make use of our co-working proposition in good faith for legitimate use by you and your invited guests only and not for any other purpose, including but not limited to reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations or any reservation in anticipation of demand. 

2. Rates. Availability

Co-working rates

Co-working is free of charge provided that you have subscribed to mycitizenM+. If you would like to sign up to mycitizenM+ please click here. Alternatively, you can purchase a day pass valid on the day of purchase at the hotel in which you would like to co-work for $25 (in the U.S.A.), £20 (in the U.K.), €23 (in the EU), CHF 23 (in Switzerland), 173 kr (in Denmark), MYR 119 (in Malaysia). All charges are inclusive of VAT and, if applicable, city tax and state tax. 

Invoice

If you purchase a day pass, upon request an invoice will be sent to the email address provided at the time of purchase. Invoices cannot be modified after check-out.

Availability

Co-working is available from 11.00 AM to 6.00 PM, Monday to Friday, in any of our citizenM hotels that offer co-working, but we cannot guarantee the availability of co-working spaces. 

Co-working benefits are personal to you and cannot be transferred. Any attempted transfer is null and void. Co-working can be used for business meetings not exceeding 30 minutes. Your guests attending business meetings exceeding 30 minutes must subscribe to mycitizenM+ or purchase a day pass.

3. Food & beverage

Food and beverage from outside vendors are not allowed to be consumed within the public areas of any of our citizenM hotels, unless previously agreed. We reserve the right to add a cover charge of an amount equal to an equivalent product available in our hotel if this term is violated.

4. Age

If you are under age 18 and you are not accompanied by someone of age 18 or older we reserve the right to evict you from our hotel.

5. Pets

Pets other than service animals are not permitted. Emotional support animals do not qualify as service animals. If you or your party needs the assistance of a service animal during your stay, please notify us in advance of your arrival.

6. No smoking and vaping

Smoking and vaping are not permitted inside our hotels. If smoking or vaping is detected a fine will be charged to your credit card on file. 

7. Right to refuse service

15. Governing law and jurisdiction

These terms and conditions and any bookings made under them will be governed by and construed in accordance with Dutch law if you co-work in a hotel located outside the United States of America. If you co-work in a hotel located in the United States of America, these terms and conditions and any bookings made under them will be governed by and construed in accordance with the laws of the State of New York, United States of America, without giving effect to the conflict of laws provisions thereof to the extent such provisions would result in the application of the laws of any jurisdiction other than those of the State of New York. This choice of law is without prejudice to consumer protection afforded by provisions that cannot be derogated from by agreement by virtue of the law which, in the absence of any choice, would have been applicable in the country where you reside. Disputes will be submitted to the non-exclusive jurisdiction of the competent court of Amsterdam, the Netherlands. 

Specific terms applicable when co-working in our French hotels:

If you encounter any difficulty with your booking or stay, please contact Another Star. If a solution cannot be reached, you may recourse, pursuant to article L. 612-1 and subject to article L. 612-2 of the consumer code, to the consumer mediator to which Another Star belongs, namely l’Association des Médiateurs Européens (AME CONSO), with a view to reach an amicable agreement. The consumer mediator may be contacted either by filing in the form provided for in this purpose on the AME CONSO website on the “Formulaire de saisie en ligne” tab, or by post addressed to AME CONSO, 197 Boulevard Saint-Germain, 75007 Paris. Such a request must be made within one (1) year of the date on which the written request was sent to Another Star.

Pursuant to article L. 616-2 of the consumer code and to the Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013, you may also, if you so wish, use the online dispute resolution platform (ODR) offered by the European Commission. This platform can be accessed at the following address: https://webgate.ec.europa.eu/odr/. 

As to the above governing law clause, you also benefit from the protection afforded by the mandatory provisions of the national law of your country of residence.

As an exception to the above jurisdiction clause, you may choose to bring any dispute either before one of the courts having territorial jurisdiction under the civil procedure code, or before the court of the place where you lived when the contract was concluded or when the harmful event occurred, in accordance with article R. 631-3 of the consumer code and article 46 of the civil procedure code.

16. General

These terms and conditions constitute the entire understanding and agreement between you and Another Star relating to the subject matter herein. If any provision of these terms and conditions, or portion thereof, is found to be invalid or unenforceable by a court of competent jurisdiction, such determination will not affect the validity of any other provision of these terms and conditions, or portion thereof. No waiver of any provision of these terms and conditions, or portion thereof, whether by conduct or otherwise, will be deemed to be, or will constitute, a continued waiver or a waiver of any other provision of these terms and conditions, or portion thereof. Another Star may amend, modify or supplement these terms and conditions at any time, for any reason and without notice, and continued use of Another Star’s services will constitute your acceptance of any such amendment, modification, or supplementation.